Tekara Organizational Effectiveness

Changing the energy and impact of business, one conversation at a time.

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5 Insights from the Tekara Community – May 16, 2013

Tekara Organizational Effectiveness Vancouver and Toronto Community

Every month the Tekara Community gets together in our Vancouver office (our Toronto office joins us via Google+ Hangout) to connect and share the learnings we are experiencing with clients, on projects and in our lives. Within this meeting of the minds there is always some incredibly fruitfull learning for all and we wanted to share the highlights with you here!

1) The Power of Storytelling

How do we as leaders of teams and organizations influence those around us?

One of the most effective and under-utilized tools is storytelling.

Exercise: As an introduction to our community meeting, Peter guided us through a storytelling check-in exercise. The purpose of this exercise was to check into the meeting in a way that gets everyone engaged and present in the room – sharing at a meaningful emotional level. At the same time this was positioned as a great way for all of us to practice our storytelling skills.

As leaders, there is a lot of room to improve and practice our storytelling skills by consciously structuring stories in archetypal patterns.

The greenlight story pattern is a great example: A relatable hero encounters roadblocks, experiences a catalyst and emerges transformed.

Telling stories from an archetypal structure is the most powerful way to emotionally engage your audience. This is how your team and organization will emotionally connect and engage with your organizations mission, vision, and values.

Takeaway: Before you share your next story, identify the key pieces highlighted in the greenlight pattern and structure your story accordingly.

2) Striving for Greater Impact

A common theme in the stories that were told around the table was “having greater impact beyond ourselves”. Magic happens when we are able to align our core values and passions with the impact we are having in the world. When this has a positive influence on others we are filled with intrinsic motivation and a major release of dopamine which increases happiness. Here are some of the highlights:

  • Having the opportunity to save a life by being a national guard lifeboat member.
  • Building self esteem in our youth through positive encouragement and support.
  • Greening our office to becoming more environmentally conscious and sustainable.
  • Speaking and presenting at conferences to add value to the business communities we work in.

Takeaway: We challenge you to continue to define what this looks like in your life, and pursue it with vigor!

3) Engaging Employees in Strategic Planning

When supporting our clients through the strategic planning process, there are always opportunities to engage employees in the process. This can be a key component in developing a shared vision and creating a strong organizational culture.

So how can you engage your employees in the strategic planning process?

Exercise: With a recent client we structured a “world cafe” exercise where we split employees into small breakout groups and sent them to separate tables in a large conference room. Each table had a different word or phrase that represented one of the organizations core values. Employees were asked to give their input, tell stories that highlighted these values, and also talk to how these values could be inspired in the future. These small groups would work from table to table, with one key moderator at each table to capture all of the themes and inspiring stories.

The leaders of the organizations were then able to see how these values showed up in the workplace with employees. This becomes powerful informing data in the strategic planning process.

Takeaway: engage employees authentically, and make sure you communicate how the input is being used. Email us if you want to learn more!

4) Immunity to Change

Our colleague Donna Howes is one of two Immunity to Change certified facilitators in Western Canada and she was kind enough to give us a peek into what this program was all about.

As you may know, we as human beings really struggle with change. Whether it is personal (taking vitamins) or professional (becoming a better listener), the challenge is the same. The developers of Immunity to Change have dug deep into the research of why we do this and have developed a professional framework that allows us to uncover what is going on below the surface.

Donna highlighted that while the intention to change actions may be there, there is often times a competing intention underneath the surface that inhibits us from moving forward. Immunity to Change is all about checking in at this deeper level and then working through a process to remove these barriers from our lives through small tests that lead the way for big change!

Tekara - immunity to change

Takeaway: Email our wonderful associate Donna Howes to dive deeper into Immunity to Change and learn more!

5) The Digital Revolution

Remember the days where you would ask the audience (whether in a presentation or a board meeting) to silence and put away their phones?

Those days are changing.

Have you heard of the second screen revolution?

We had a lengthy discussion regarding how technology is changing the way we engage and communicate with others. This presents an interesting paradox for us at Tekara. We profoundly value being fully present in conversations with clients and colleagues. However, we acknowledge that the world is changing, and especially in the generation entering the workforce, asking for 100% undivided physical attention is a foreign concept.

Instead of fearing this transition, we are framing this change as an opportunity to enhance and augment our audiences experience by finding valuable ways to join them in that second space.

Exercise: I recently had an opportunity to deliver a keynote at Social Media Camp Victoria. Mari Smith was the opening keynote who did a brilliant job of joining the audience in the digital space by scheduling tweets using the hashtag to enhance her presentation. At one point an audience member stood up and screamed “I LOVE SOCIAL MEDIA” only to have the room fall quiet and 700 confused faces look towards the enthused fan. Mari had joined the audience on that second screen and had actually built in a fun exercise.

Mari Smith social media engagement - augmented presentation

 

Takeaway: Whether it is in the board room or on the stage, find ways to meaningfully leverage technology and engage your audience to enhance the experience. Embrace the opportunity to augment and deepen the experience through technology!

6) Your Turn

What is the biggest learning or insight you have had this month in your business or personal life? Please share a story or experience in the comments below, or find us on Twitter!

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Effectively Communicating Significant Changes Throughout an Organization

Tracey Wimperly Internal Communications ConsultantWe are so fortunate to have our very own communications expert, Tracey Wimperly, featured in a recent Business in Vancouver article. Here is what Tracey had to say about how to effectively communicate significant changes throughout an organization.  Read More

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Are you Ready to Humanize your Online Brand?

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I am often asked what's the point or value of building an online community especially when compared to more traditional online advertising options that are a guarantee at driving traffic and awareness to your website. How do I justify the time and energy it takes to develop and serve these communities, when the alternative  is only a few clicks of a button and a CC statement away.
A client recently asked me why they should focus on building an engaged online community when they can run ads (Google, Facebook, twitter, LinkedIn) and drive relatively qualified traffic directly to their site with less time and energy.
My answer was simple…

Read More

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The 'WHY' of Leadership

by: Shoshana Allice

'Why' vs. 'What'

Simon Sinek suggests that “People don’t buy WHAT you do; they buy WHY you do it.” People don’t buy products, they buy experiences, they don’t buy –in to goals, they buy-in to identities. When people buy a product or service they do it because of how they think it will make them feel; which is based in what they believe. So the most successful marketing and communication strategies speak to the heart of what people believe, or to lean on a SWITCH concept, what people WANT to believe about who they are. “I’m the kind of person that is …..” (practical, innovative, a change-leader, a tradition-protector) Read More

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7 Keys to Facilitating Powerful Conversations

by Tyrell Mara

Originally posted on tyrellmara.com

Whether your meeting with potential new clients, a project team you are currently working with, or debriefing a work project or experience – how you show up to these conversations will consciously and subconsciously shape how people view you and the value you bring to the table. This is true when we meet with people in a one on one or group setting, as well as face to face or remotely via a conference call or Skype.

How you “Show up in the room” (in person AND virtually) will play a big role in getting the contract, building great working relationships, and generating the trust that leads to referrals and follow up business.

Read More

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Opening the Organizational Kimono Exposes Engagement and Leadership Issues

Talking about Employee Engagement

The risk of latching on to the term employee engagement – even with the best of intentions – is that it is a complex concept requiring leaders to really open the organizational kimono and reveal what’s on the inside. And once the obi falls to the tatami, what’s underneath isn’t often pretty.

I have an interest – sometimes I’d characterize it as a passion – for anything relating to employee engagement. Read More

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Road to London 2012: Dispelling the Talent Myth

Dispelling the Talent Myth

by: Russell Hunter

A couple of weeks ago I sat watching the US Olympic Gymnastic Trials on NBC. Some Olympic athletes make it look effortless. Their performance flows with a grace and rhythm that seems almost magical.

It’s tempting to watch people perform extraordinary feats and chalk it up to talent or giftedness. But what is talent? I think it’s overused. It’s become a catch all to explain what we often have a hard time describing in tangible terms. Belief in the talent myth holds many of us back both as leaders and in terms of our own potential for high performance.

It Comes Down to 3 Factors

It seems plausible that we need a certain level of natural ability for success in sports, or any other high performance arena. But the amount of natural ability needed for athletic success is strikingly low, and constitutes only one of three factors that build athletes into the elite ranks: Read More

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Zero to Full Disengagement in a Heartbeat

by Neil Chin Aleong

Whether we function in the role of employer or employee, we’ve all been involved with work relationships that deteriorate, or at least we’ve witnessed them.  At its worst, that deterioration is like a slow, painful death by a thousand cuts for the both parties involved.  Other times…phew!

A story of Zero to Full Disengagement Read More

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Road to #London2012: How Goals can Help and Hinder Olympians

by: Russell Hunter

It was time.

As Brent Hayden walked from the ready room to the platform there he reflected on all the work he had done to get to this moment. Back in 2008 he failed to qualify for the men’s 100m freestyle final, but here in London his preparation paid off. In a few moments he would swim with the best in the world for Canada’s first medal ever in this event.

Confidence is critical here. From lane seven he looked across at the competitors beside him and a few doubts entered his mind. They looked strong. Their semi-final times were faster than his. Read More

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Road to #London2012: Willpower is Overrated

By Russell Hunter

Read the Introduction to Russell's journey to the London 2012 Olympics

It’s 6:30am on August 13, 2008…

Michael Phelp’s alarm clock went off, he rolled out of bed in the Olympic Village in Beijing, and he began his routine. He’d already raced and won three gold medals earlier that week and had two more that day. He pulled on a pair of sweat pants and a sweatshirt and walked to breakfast in the cafeteria. By 7am he was eating his regular race day menu of eggs, oatmeal and four energy shakes, and enjoying the company of his team mates. Just an ordinary day. Read More