Our work focuses on five interconnected factors that drive business success. All five are critical, none is sufficient by itself, and each affects the others. They include: leadership, strategy, culture, structure, and execution.

Below is how we see each of the five factors in our integrated model distinguishing good organizations from great ones - and the key outcomes or benefits of harnessing the potential of each ingredient:

  Leadership

Why it's important: Organizational results would be stagnant if leaders did not envision new possibilities, inspire a shared vision, reinforce a positive working culture, maintain a focus on results, and support people to execute at a high performance level year after year.

Key outcomes: Strong leadership leads to clear vision, greater focus and inspiration.

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  Strategy

Why it's important: Successful strategic planning enables you to picture your organization's future (vision) and clearly define your business purpose (mission) to guide your workforce's decisions and priorities.

Key outcomes: For any organization, the ability to formulate strategy and to create or respond to change is key to sustaining direction and commitment.

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  Structure

Why it's important: A well designed organizational structure integrates not only the people, but also the information and technology of an organization - and it also matches the form of the organization as closely as possible to its purpose (strategy).

Key outcomes: This factor is critical to sustaining the level of clarity and integration in great organizations.

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  Culture

Why it's important: A strong organizational culture is an organization's long-term competitive advantage: not only does it attract and retain the best people, but also provides an environment where they can do and be their best, contributing to bottom line results.

Key outcomes: Strong culture leads to greater alignment and engagement of an organization's greatest resource: its people.

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  Execution

Why it's important: No matter how good your strategy, culture and structure are, the ability to execute is the difference between a company and its competitor.

Key outcomes: Efficient processes that complement peoples' efforts - rather than impede them - lead to greater accountability and results.

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