Our Integrated Model of Success
Our work focuses on five interconnected factors that drive business success. All five are critical, none is sufficient by itself, and each affects the others. They include: leadership, strategy, culture, structure, and execution. Coaching plays a key role in both the approach we take to delivering our services, as well as supporting and integrating each of the other factors.
Five Success Factors
Below is how we see each of the five factors in our integrated model distinguishing good organizations from great ones – and the key outcomes or benefits of harnessing the potential of each ingredient:
Leadership
Why it's important: Organizational results would be stagnant if leaders did not envision new possibilities, inspire a shared vision, reinforce a positive working culture, maintain a focus on results, and support people to execute at a high performance level year after year.
Key outcomes: Strong leadership leads to clear vision, greater focus and inspiration.
Strategy
Why it's important: Successful strategic planning enables you to picture your organization's future (vision) and clearly define your business purpose (mission) to guide your workforce's decisions and priorities.
Key outcomes: For any organization, the ability to formulate strategy and to create or respond to change is key to sustaining direction and commitment.
Structure
Why it's important: A well designed organizational structure integrates not only the people, but also the information and technology of an organization – and it also matches the form of the organization as closely as possible to its purpose (strategy).
Key outcomes: This factor is critical to sustaining the level of clarity and integration in great organizations.
Culture
Why it's important: A strong organizational culture is an organization's long-term competitive advantage: not only does it attract and retain the best people, but also provides an environment where they can do and be their best, contributing to bottom line results.
Key outcomes: Strong culture leads to greater alignment and engagement of an organization's greatest resource: its people.
Execution
Why it's important: No matter how good your strategy, culture and structure are, the ability to execute is the difference between a company and its competitor.
Key outcomes: Efficient processes that complement peoples' efforts – rather than impede them – lead to greater accountability and results.
